Accessibility Statement for the Dover Town Council website

Dover Town Council’s commitment to website accessibility

We are committed to making our website as accessible as possible. We want everyone to be able to use it, no matter what their impairments and which technologies they use.

We have updated this website taking best-practice web accessibility guidelines into account, including WCAG 2.0 and WCAG 2.1. As recommended by the Web Content Accessibility Guide

Adapting your experience to your needs

We have made the site as usable as we can, but you might have a better experience if you change the settings on your computer to suit your individual needs.

For example, you might change the site’s colours, increase the text size, or have the site spoken aloud.

For help customising your experience using accessibility features already on your computer, or by installing extra assistive technologies, try these sites:

Known problems with this website’s accessibility

We know that there are some accessibility problems with this website, but we don’t believe them to be critical to the gainful use of this website.

Problems we are aware of:

  • The websites we link to may not have been tested for their accessibility.
  • Many of our older PDF documents may not work correctly with screen readers. We have undertaken training and will endeavour to ensure any new PDF’s will be accessible.
  • In our testing, we found that JAWS software behaved more reliably with Internet Explorer than with Google Chrome and Firefox. We tested with JAWS 2023.2307.37 – August 2023. We believe Freedom Scientific are constantly working to improve this.
  • The graphical boxes on the home page that group Council Services by task are not accessible since they need clicking on to reveal more links. However, we have ensured that all of these links are accessible from the main navigation, which assistive technology would normally discover first.
  • The latest news slideshow and the projects area on the home page are as accessible as possible, but due to their nature are only genuinely useful for normally sighted visitors.

If any of these current problems stop you from getting the information or service you need from our website, please contact us and we will be happy to help you.

Contact us if you have problems using this website

We are always looking to improve the accessibility of our website, so if you find anything on the website difficult to use please let us know using this form.

To help us understand the problem as quickly as we can, please tell us:

  • the web address or title of the page where you found a problem
  • what the problem is
  • what computer and software you use

All constructive feedback about the accessibility or usability of our website is welcome and we promise to consider it carefully.

This accessibility statement was last updated in September 2023 and follows the Government advice on accessibility for public sector websites.

Thanks to Scope for guidance on wording for this accessibility statement.