Important Links & Support Services in Dover
Local help, emergency contacts, advice and support services for people living in, working in, or visiting Dover.
🚨 Quick Emergency Help
| Name | Description | Contact details |
|---|---|---|
| Emergency services | Полиция, fire or ambulance. Use where there is immediate danger, serious injury, fire, crime in progress, or risk to life. | 999 |
| Police non-emergency | Report crime or incidents where there is no immediate danger. | 101 |
| NHS 111 | Urgent medical help or advice when it is not life-threatening. | 111 |
| Samaritans | Free emotional support, 24 часове на ден. | 116 123 |
| Childline | Free confidential support for children and young people. | 0800 1111 |
| Криминалисти | Report crime anonymously. | 0800 555 111 |
🏛️ Council & Public Services
| Name | Description | Contact details |
|---|---|---|
| Dover Градския съвет | Local town council services. | Maison Dieu House, Biggin Стрийт, Dover, CT16 1DW 01304 242625 |
| Областен съвет Dover | Housing, отпадъци, council tax, Ползи, environmental health, licensing and community safety. | Council Offices, Бизнес парк White Cliffs, Dover, CT16 3PJ 01304 821199 |
| Kent County Council | Adult social care, children’s services, highways, libraries, education and public health. | 03000 41 41 41 |
| Adult & Children’s Social Care | Social care support and out-of-hours contact. | Adult: 03000 41 61 61 Children: 03000 41 11 11 Out of hours: 03000 41 91 91 social.services@kent.gov.uk |
| раждания, Смъртни случаи & Marriages in Kent | Registration services. | 03000 41 51 51 registeroffice@kent.gov.uk |
| Библиотека Дувър / Център за откриване на Дувър | Library and discovery centre services. | Square Market, Dover 03000 41 31 31 doverlibrary@kent.gov.uk |
💚 Health & Благосъстояние
| Name | Description | Contact details |
|---|---|---|
| Dover Health Centre | Local health centre. | Maison Dieu Road, Dover, CT16 1RH 01304 865500 |
| Dover Counselling Centre | Counselling and support. | Horizon House, Gordon Road, Уитфийлд, Dover, CT16 2ET 01304 204123 support@dcc-care.org |
| Ривърсайд обществен център | Community support and local activities. | Градините на Maison Dieu, Dover, CT16 1RL 01304 207268 admin@riversidedover.org.uk |
| South Kent Mind | Mental health support and wellbeing guidance. | 01303 250090 |
| Доброволчество в Кент Коуст | Volunteering and community support. | 01304 367898 info@kcv.org.uk |
🧾 Advice, Money & Practical Support
| Name | Description | Contact details |
|---|---|---|
| Citizens Advice Dover, Сделка & област | Money, debt, Ползи, housing, employment and consumer advice. | Градините на Maison Dieu, Dover, CT16 1TG 01304 272499 Adviceline: 0808 278 7961 contact@doverdealcitizensadvice.org.uk |
| Jobcentre Plus Dover | Employment and benefits support. | 72–75 Maison Dieu Road, Dover, CT16 1NN Jobcentre: 0800 169 0190 Universal Credit: 0800 328 5644 |
| Dover Foodbank | Emergency food and practical support. Foodbanks may require a referral or voucher. | 07754 178297 / 07754 178295 info@dover.foodbank.org.uk |
| Dover Pantry | Affordable food support. Area covered: CT16 and CT17. Membership may be required. | единица 16, Чарлтън център, Висока улица, Dover, CT16 1TT 07898 045384 manager@doverpantry.org |
| Live Well Kent & Medway | Wellbeing support and guidance. | 0800 567 7699 info@livewellkent.org.uk |
🏠 Housing, Homelessness & Domestic Abuse Support
| Name | Description | Contact details |
|---|---|---|
| Dover District Council Housing | Help if you are homeless or at risk of homelessness. | 01304 872265 housing.options@dover.gov.uk |
| Porchlight | Housing and homelessness support across Kent. | 0800 567 7699 porchlight.org.uk |
| Емаус Дувър | Homelessness and community support. | Archcliffe Fort, Archcliffe Road, Dover, CT17 9EL 01304 204550 emmaus.org.uk |
| Dover Outreach Center | Support may include housing advice, mental health support, addiction recovery, CV writing and job search help. | Victory House, 168–172 Snargate Street, Dover, CT17 9BZ 01304 339022 admin@doveroutreachcentre.com |
| Oasis Domestic Abuse Service | Support for adults, children and young people. | Helpline: 0800 917 9948 Dover One Stop Shop: Thursdays, 9.30am–11.30am, Dover Big Local, Чарлтън център, 41 Висока улица, Dover, CT16 1TT |
| Look Ahead | Domestic abuse support for men and people identifying as men in Kent and Medway. | lookahead.org.uk |
🤝 Specialist Support & LGBTQ+ Services
| Name | Description | Contact details |
|---|---|---|
| Самфир | Migrant support, ex-detainee support and community inclusion. | 0800 917 9397 |
| Forward Trust | Support services for drug and alcohol use, housing and employment. | Maybrook House, Queen’s Gardens, Dover, CT17 9AH 01304 248290 dover@forwardtrust.org.uk |
| KRAN | Kent Refugee Action Network. Support for young refugees and asylum seekers in Kent. | kran.org.uk |
| Migrant Help | Support for people affected by displacement, exploitation, asylum issues and trauma. | migranthelpuk.org |
| Galop | LGBTQ+ anti-abuse support for people experiencing domestic abuse or violence. | 0800 999 5428 galop.org.uk |
| Switchboard | LGBTQIA+ listening and support line for anyone wanting to talk about sexuality, gender identity or related issues. | 0800 011 9100 switchboard.lgbt |
| Stonewall Housing | Support for LGBTQ+ people living in unsafe homes or at risk of homelessness. | stonewallhousing.org |
📍 Report a Local Issue
| Name | Description | Contact details |
|---|---|---|
| Roads, pavements, potholes & streetlights | Report highways issues to Kent County Council. | Urgent highways: 03000 41 81 81 Out of hours: 03000 41 91 91 |
| Litter, замърсяване на кучето, лети-повратна & dirty streets | Report local environmental issues. | dover.gov.uk |
| Anti-social behaviour | Report through Dover District Council’s online portal. | Community Safety Unit: 01304 872220 CSU@dover.gov.uk |
| Dover Street Pastors | Night-time welfare and reassurance in Dover town centre. | 07742 196281 dover@streetpastors.org.uk |
| Кентска полиция | Non-emergency reporting. | Ladywell, Dover, CT16 1DJ 101 |
| Полицията на пристанището на Дувър | Port policing contact. | 01304 240400 |
💧 Utilities & Essential Services
| Name | Description | Contact details |
|---|---|---|
| Gas emergency | Emergency gas safety contact. | 0800 111 999 |
| Power cut / electricity emergency | Report a power cut or electricity emergency. | 105 или 0800 316 3105 |
| Wastewater / sewerage emergency | Southern Water emergency contact. | 0330 303 0368 |
| Water supply emergency | Check your water supplier’s emergency contact details. | Contact your water supplier |
🚌 Travel & Visitor Information
| Name | Description | Contact details |
|---|---|---|
| Информационен център за посетители в Дувър | Visitor information and local guidance. | Dover Museum, Square Market, Dover, CT16 1PH 01304 201066 vic@dover.gov.uk |
| Stagecoach Buses | Bus services for Dover and East Kent. | 03456 00 22 99 Pencester Road, Dover, CT16 1BV stagecoachbus.com |
| Dover Priory Station | Rail services. | Priory Station Approach, Фолкстоун Road, Dover, CT17 9SB southeasternrailway.co.uk 0800 783 4524 |
| VisitDover / Белите скали Countryside | Tourism and countryside information. | whitecliffscountry.org.uk |
| Дестинация Dover | Local visitor and destination information. | destinationdover.org |
| Parking | Town centre parking locations. | Стембрук, Pencester Road, Божият дом, Ladywell, Camden Crescent Street, James Shopping Centre, Чарлтън център, Олбани Плейс |
| Taxi | Local taxi services. | Dover Taxis: 01304 727272 A2B Cars: 01304 225588 |
🚻 Public Toilets
| Name | Description | Contact details |
|---|---|---|
| Stembrook Car Park Toilets | Public toilets. | 24 Стембрук, Dover, CT16 1PE |
| Connaught Park Toilets | Public toilets. | Connaught Street, Dover, CT16 1HB |
| Maison Dieu Town Hall | Public toilets. | Biggin Стрийт, Dover, CT16 1DL |
| The Art Club Dover | Community Toilet Scheme location. | 27 Square Market, Dover, CT16 1NG |
| Rebels | Community Toilet Scheme location, Dover Seafront East. | Морски парад, Dover, CT16 1LW |
| Clocktower | Dover Seafront West toilets. | Esplanade, Dover, CT17 9BX |
| Самфир Хоу | Public toilets. | Samphire Road, Dover, CT17 9FL |
Моля обърнете внимание: Last checked June 2026. This information is provided as a general guide to local and national support services. Contact details, opening hours and eligibility may change. Please check with the relevant organisation before travelling or relying on a service.